Blog | HR |
10 Min Read
July 20, 2023

What is Human Capital Management?

by Morris Isaacson

In the rapidly evolving healthcare landscape, the role of human resources (HR) has never been more critical. You’re not just managing people — you’re managing your organization’s most valuable assets. You’re at the helm of a ship navigating the turbulent waters of regulatory changes, talent shortages, and the digital transformation of the workplace. Amid these challenges, one concept has emerged as a beacon of strategic direction: human capital management (HCM). But what exactly is human capital management? How does it differ from traditional HR practices? And how can it help you navigate the unique challenges of the healthcare industry? Read on to find the answers to these questions and more. 

What Do You Mean by Human Capital Management?

Human capital management is more than just a buzzword in today’s age of digital transformation. It’s a strategic approach that leverages technology to maximize the value of your human capital — the skills, experience, and potential of your employees.

At its core, HCM is a comprehensive set of practices for recruiting, managing, developing, retaining, and optimizing your employees. It’s about viewing employees not just as interchangeable parts of a system, but as valuable assets whose current skills and potential capabilities you can invest in, develop, and harness to achieve your short- and long-term organizational goals.


Key aspects of HCM include:


  1. Recruitment: This involves attracting and selecting the right talent for the organization. HCM focuses on strategic recruitment practices that align with your organization’s goals and culture.
  2. Talent management: This includes performance management, succession planning, and career development. HCM aims to identify, develop, and retain high-performing employees.
  3. Learning and development: HCM emphasizes continuous learning and growth. It provides opportunities for employees to acquire new skills, enhance their existing ones, and grow professionally.
  4. Employee engagement: HCM recognizes the importance of an engaged workforce. It implements strategies to boost employees’ satisfaction, motivation, and commitment to the organization.
  5. Workforce planning: Workforce planning involves forecasting the organization’s future staffing needs based on its strategic objectives. HCM ensures the right people are in the right roles at the right time.
  6. Compensation and benefits: HCM designs competitive compensation and benefits packages that attract, motivate, and retain employees. It ensures these packages align with the market and the organization’s financial capabilities.
  7. Diversity and inclusion: HCM promotes a diverse and inclusive workplace by valuing the unique perspectives, backgrounds, and experiences of all employees.
  8. Compliance: HCM ensures your organization adheres to various labor laws and regulations. It implements policies and procedures to maintain compliance and mitigate risks.
  9. Analytics and reporting: HCM leverages data to make informed decisions. It uses HR metrics and analytics to measure the effectiveness of HR practices and identify areas for improvement.

What's the Difference Between HR and HCM?

The key differences between general HR processes and HCM lie in their focus and scope. HR’s role involves managing the administrative aspects of an employee’s lifecycle in your organization, such as:


  • Hiring
  • Payroll
  • Benefits
  • Compliance with labor laws


On the other hand, HCM takes a more strategic and holistic approach. While HR’s role focuses on administrative tasks, HCM focuses on maximizing employees’ performance. And while HR is often seen as a siloed department or function, HCM is a business strategy that permeates the entire organization. It goes beyond administrative tasks to include talent management, employee engagement, and workforce planning.

Workforce Management vs. Human Capital Management

Workforce management involves the operational aspects of managing your workforce, such as:


  • Scheduling
  • Time and attendance tracking
  • Labor demand forecasting


However, HCM presents a different focus. Whereas workforce management is about managing your workforce as a whole to meet operational needs, HCM is about managing and developing each individual employee to contribute to your organization’s strategic goals.

The Difference Between Labor and Human Capital

The difference between labor and human capital is significant. Labor refers to the physical and mental effort that people contribute to the production of goods and delivery of services. It’s a key factor in production, along with land and capital.


On the other hand, human capital refers to the skills, knowledge, and experience that your workforce possesses, viewed in terms of their economic value or cost to your organization. By investing in your people, you can increase the value they bring to your organization.

What is HCM Software?

HCM software is a comprehensive solution that’s designed to manage and streamline the various processes involved in human capital management. It serves as a centralized platform that addresses multiple aspects of HCM.


Key areas that HCM software typically covers include:


  1. Recruitment: HCM software aids in the entire recruitment process, from job posting and applicant tracking to interview scheduling and offer management. It helps HR professionals attract top talent and streamline the hiring process.
  2. Onboarding: HCM software provides tools for creating a personalized onboarding experience, making sure new employees have all the necessary information and resources to start their journey on the right foot.
  3. Time and attendance: HCM software makes it easier to track employees’ hours, manage shifts, and oversee leave requests. It provides accurate data that you can use for payroll and compliance purposes.
  4. Payroll: HCM software also helps with financial tasks. It automates payroll processing so your employees are paid accurately and on time. It can handle various complexities, including tax calculations, benefits deductions, and compliance with labor laws.
  5. Benefits administration: Managing employee benefits can be a complex task. HCM software simplifies the process by providing a platform where your employees can view and manage their benefits and the HR team can effectively track and administer these benefits.
  6. Performance management: HCM software provides tools for setting goals, providing feedback, and conducting performance reviews, which fosters a culture of continuous learning and improvement.
  7. Succession planning: HCM software helps you identify and develop employees to fill key business leadership positions in the future. It aids in developing a talent pipeline and ensuring leadership continuity.
  8. Analytics and reporting: HCM software provides robust analytics and reporting. It offers insights into various HR metrics, helping you make data-driven decisions.


By integrating these functionalities into a single platform, HCM software not only streamlines your processes but also provides valuable insights that can drive strategic decision-making and growth.

Empeon's Approach to HCM Software

Many HCM solutions take a one-size-fits-all approach, but Empeon takes a unique approach to HCM software. We provide a customizable solution that can be tailored to meet the specific needs of your healthcare organization and scale with your growth. It’s simple, intuitive, and designed just for you.


On top of that, our HCM solution is backed by a team of experts who understand the unique challenges and opportunities in the healthcare industry. We don’t just provide the software — we become your partner, supporting you throughout your journey.

HCM Makes HR Better

The main objective of HCM is to optimize HR processes and empower your employees to reach their full potential. It’s about leveraging technology to create a more efficient, effective, and engaging employee experience. In the short term, HCM can streamline your HR processes, improve your productivity, and enhance your decision-making. In the long run, it’ll help you attract and retain top talent, foster a positive company culture that prioritizes continuous learning and improvement, and drive organizational growth.




Are you ready to transform your HCM experience? Book a demo today and take the first step on your journey toward an optimized HCM strategy.

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